Last Updated: [5-04-2025]

At Srimad Bio Pharma, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

1. Return Eligibility

• Products must be unused, unopened, and in their original packaging.
• Items must be returned within 7 days of delivery.
• Returns are only applicable to select non-perishable items. Perishable or consumable items (e.g., supplements) cannot be returned unless damaged or defective.

2. Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. We may require photo evidence and order details for verification.

3. Refund Process

• Once we receive and inspect the returned item, we will notify you of the refund approval.
• Approved refunds will be processed within 7-10 business days to your original payment method.

4. Non-Returnable Items

• Opened or used products
• Items on clearance or marked “Final Sale”
• Customized products or special formulations

5. Return Shipping

Customers are responsible for the return shipping costs unless the product was damaged or incorrect due to our error.

6. Contact for Returns

To initiate a return, please contact us at: 

info@srimadbio.com

8553440530,
8197943343